Delivery & Returns
Standard Delivery (1-3 days): We provide standard shipping for non-urgent orders, ensuring your items arrive within 2-3 working days.
Next-Day Delivery: Need your items sooner? Select our next-day delivery service at checkout and we’ll prioritise your order to reach you the following day. Please note that next-day delivery is available for orders placed before 12:00pm.
Free 30-Day Returns Window: You have up to 30 days to return your purchase for free, providing peace of mind. This policy excludes bespoke items.
FAST DELIVERY
We offer free, fast delivery on all runners, stair rods, rugs, carpets and accessories.
UNITED KINGDOM
Next-day delivery service: Order before 2:30pm and get it the next working day for an additional £5.00. Non-Mainland UK: Allow 2-3 working days for delivery at a cost of £15.
30,000+ POSITIVE REVIEWS!
We’re all about taking the stress out of online shopping for your perfect flooring product. Having delivered over 250,000 orders, and received over 28,000 positive reviews, we’ve focused on creating an effortless experience when shopping with Rod And Runner. You can read our reviews here!
RETURNS
Enjoy free returns within 30 days, unless your product falls under our list of exclusions. For returns, contact our team and we’ll handle the rest! Exclusions apply to bespoke items, samples, as well as singular stair rod purchases.
REFUNDS
If you’re not completely satisfied, return your purchase for a full refund. Once received, we’ll process it and issue your refund.
CONTACT US
Need help or wish to return a product? Contact us.